The following is an example of a resume for a customer service management position. Experience Maintaining an Office Budget Customer Service Manager Resume Example.Other Skills Excellent Communication and Interpersonal Skills Technology Skills Ability to Work with Several Operating Systems, Including Windows and Mac HUNTER COLLEGE, Saratoga Springs, NY Bachelor of Arts in English (3.75 GPA, Honor Roll Every Quarter Minor: Business), 2014 Assisted with all office administrative duties typed up month City Council agenda.Performed filing and data-management tasks drafted and edited short office memos.SARATOGA SPRINGS CITY HALL, Saratoga Springs, New York CUSTOMER SERVICE ASSISTANT (June 2014 – February 2019) Assisted clients as they entered City Hall and via phone answered and resolved email inquiries. Helped train 25 new employees, including in-store policies, services, and register operations.Helped rewrite the company’s customer service manual, which is now used companywide. Proficient with Cash Register OperationsīRAND BUYS, Saratoga Springs, NY CUSTOMER SERVICE SPECIALIST (February 2019 – Present) Assist customers with returns, purchasing, store protection plans and service plans schedule in-home services via the company’s online interface, answer phone inquiries, and help with dispute resolution.Helping customers with returns, purchasing store protection plans, and service packagesĬustomer Service Specialist with 5+ years’ experience assisting customers, scheduling in-home services via the online interface, answering phone inquiries, and following up with the status of orders. John Doe 123 Main Street Albany, NY 10036 (123) 456-7890 SERVICE SPECIALIST
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